Hi Everyone,
As some will know i have been using a swytch kit for months now so can now give a proper opinion. Firstly onto the customer service, I contacted them with an issue with the Tour battery which has been discontinued but will talk more about that later. They got back to me the next day and offered me 2 solutions, send it back to get them to fix it or they will send me 2 new pro batteries, for me it was a no brainer the pro batteries suits the kit better. To my surprise the 2 batteries arrived the next day, talk about excellent customer service they were excellent from start to finish. I cannot compliment their customer service any higher, these guys take customer service seriously.
I am very pleased with the kit, i ordered it with both the pro and the tour battery for longer range. In my opinion the pro battery suits the kit better, with the pro battery attached you hardly notice the extra weight. The motor is pretty strong and i never found a hill which defeats me and the controller allows you to set maximum power which is useful. The sound of the motor is almost silent and most people do not even know it's electric. Overall I think its a great kit and in my case took 30 minutes to fit. It's a thumbs up from me.
As some will know i have been using a swytch kit for months now so can now give a proper opinion. Firstly onto the customer service, I contacted them with an issue with the Tour battery which has been discontinued but will talk more about that later. They got back to me the next day and offered me 2 solutions, send it back to get them to fix it or they will send me 2 new pro batteries, for me it was a no brainer the pro batteries suits the kit better. To my surprise the 2 batteries arrived the next day, talk about excellent customer service they were excellent from start to finish. I cannot compliment their customer service any higher, these guys take customer service seriously.
I am very pleased with the kit, i ordered it with both the pro and the tour battery for longer range. In my opinion the pro battery suits the kit better, with the pro battery attached you hardly notice the extra weight. The motor is pretty strong and i never found a hill which defeats me and the controller allows you to set maximum power which is useful. The sound of the motor is almost silent and most people do not even know it's electric. Overall I think its a great kit and in my case took 30 minutes to fit. It's a thumbs up from me.
