Hi,i would like to know ,can i take my Tonaro Bighit on the train ,do they have a special compartment ,so as to saftly store them in transit,i have rang British rail,but got passed about from one person to the next,best wishes Brian.
Wow what an aweful event that must have been ,it does not supprise me ,they dont seem to care about there customers ,infact i dont think i will bother with ,what is after all a aweful service ,if you could call it that,thanks again for the feed back ,very best wishes Brian.It's an awful problem and there appears no definitive answer. The Rail companies are run by amateurs and barrow boys lining their pockets from tax payer subsidies. They work by confusion, uncertainty and doubt.
When my son was going for university interviews, I went to Kingston station with a list of places he had to go, Newcastle, Wales, all over. We bought a ticket that would cover all of these in consultation with the ticket office.
On his way back from Wales, he showed the ticket to the on train inspector who pronounced it invalid and tried to charge him the full fare - something like £120. My son said he had no money and gave the inspector his name and address.
Then started the letters from the rail company, threatening court action, really nasty. I wrote to them telling them how we had bought the ticket and told them that I would ansdwer no more letters and not pay them anything. If they wished to pursue it, just tell me when the court hearing would be.
I heard no more. Thugs and bully boys, punishing customers for their own uselessness.
I know from experience that's not true. AFAIK all train companies allow accompanied full-size bikes for free, though there are conditions which relate to rush hour travel, and the rules then do vary from company to company, though in no case is there a cost implication, it's just whether you're allowed on a specific train with your full size bike or not.Most of the train companies have their stance on bikes on trains on the web. But as detailed before it's mainly up to the actual train company.
Most round the midlands are free for full size bikes.
However if you do use a full size bike you'll never get it on with all he people at peak times.
Most London trainlines cost extra for bikes and most only allow fold up bikes for free