fredtop

Yeah, mine been on 1/12 years with no problems. Halfords fitted them.

I have 38C Marathon Plus on my Crossfire E

I have always had the problem but it is far more frequent than it used to be, sometimes I could go weeks and weeks without a cut out so I put up with it but lately it has been happening almost every day sometimes 2 or 3 times in a row. I don't want to go down the road of sending it away for repair if it is probably not going to fix it and I only have 6 months warranty left so I think I will try your suggestion and speak to the manager.

Thanks for the information, I do hate the drag over 17mph on the Crossfire, I just put it down to it being a heavy bike and noticing difference without assistance but if you've seen a big difference on the crossfuse and can maintain higher speeds then I think I'm sold. Only trouble is my bike is now a year and half old and although still under warranty I can't see Halfords offering me an upgrade. I took the bike in on Saturday and complained about the cut out problem - they have sent an email to the people who fix the bikes and said they'd call me when they get a reply but I haven't heard anything yet.

Crossfire still has torque sensor though, but I can ride slowly (around 7mph) up hills with very little effort although I usually take it to above 15.5mph which can take some effort on the steeper hills. So I’m guessing very little effort on a Bosch crank drive wouldn’t get you far?

Apart from the reliability issues and the more natural feel, how else does it differ from the crossfire? I have a crossfire and have the dreaded cut out problem, so am considering something like a crossfuse, I have only ever ridden the crossfire so don’t know what a crank drive bike feels like. You mentioned you have to put more work in which I don’t like the idea off as I’m using the bike for work and don’t want to shower after my commute.

Also when mine cuts out and I turn it back on with the display button, the bike works but I can't change any of the settings so I am stuck in tour mode. If I remove the display then it is fine until it cuts out again.

My battery is the same, straight down to around 93% after a few pedals then OK. I have only covered around 1200 miles. I took my bike in to Halfords on Saturday - they said the company that deals with the electric bike repairs only operate Mon - Friday so they have sent them an email detailing the problems I am having and have said they will ring me when they get a reply. The Halfords assistant was quite annoying and even suggested that cut outs were because the bike was dirty (it was a bit dusty from my ride home on Friday). Strangely it didn't cut out this morning.

I’ve had my Crossfire e for nearly a year and half and have generally been happy with it. It used could out from time time but was not very often, sometimes going weeks between cut outs. However the past couple of months the cut outs have become more frequent and it now cuts out nearly every day, sometimes 2 or 3 times. I have a short round trip commute of just under 10 miles, and it usually happens after a bump. To fix it I have to remove and reconnect the display but sometimes I need to turn the battery off. I know the bike is still under warranty but is it now too old to be offered a crossfuse as an upgrade?

My Crossfire also freewheels fine, have been up to 38mph going down some hills.

I am 47, 6 1" and 14 st I have a crossfire e and couldn't recommend it enough. I find it great for hills. I've had one cut out in 400 miles which wasn't really a problem as I knew you just turn it off and on again. Haven't tried any other bikes so can't compare it to anything. Personally I don't find the speed cut off a problem, it seems to taper off at 16.7 mph but I can easily cruise at 17.5mph on a flat without any motor assistance, although any faster than this and you'll start to get tired.

A lot of these tech heads are on the spectrum and are unaware or simply don't care how they come across - they don't go out of their way to offend people but their passion and interests outweigh everything else.

Do you think there is a reason for Suntour changing the climb modes? Its like they don't want you to use a 100% assist on a hill, or is there something different with the torque in climb mode?

Thanks for the comment Fordulike - it wasn't freshly charged or empty, I was coming home from work so think it would have been in the 40-50% region. Maybe it was just one of those things, just a bit strange as I haven't used Sport on hill before. I'll try it again and see what happens.

Hello, I had my first cut out on my 2 month old (160 miles covered) Crossfire the other day. I've checked all the threads on cut out problems and can't find anything specific to my question. I have the revised model with the new LCD (Eco, Tour, Climb, Sport). The cut out happened on a hill I have covered many times in Climb mode, but this time for some reason I tried it in Sport mode and it cut out completely after about 1 minute. I just wondered if Sport mode could be the reason? - I know with the previous model the mountain goat was the top assist mode and one presumably intended for hills, seeing as how well goats climb mountains. Just wondered if Halfords / Suntour are aware of this so changed the climb mode to the 75% level instead of 100% to prevent overheating or something?? Any comments or suggestions from other Crossfire owners or anyone who knows about this sort of thing would be great. Thanks