Address:
Bankrupt Bike Parts
Forge Lane,
Cradley Heath,
West Midlands,
B64 5AL
Telephone:01384 568521
TERMS & CONDITIONS
************************************************************
ALL P & P CHARGES INCLUDE 20% VAT PLUS OTHER CHARGES INCURRED IN POSTING AND PACKING PLEASE UNDERSTAND P&P IS NOT JUST THE PRICE OF THE POSTAGE BUT INCLUDES PACKING MATERIALS LIKE....
TAPE,JIFFY BAGS,BUBBLE WRAP,CARTONS ETC ETC PLUS 20% VAT ITS NOT JUST THE COST OF A STAMP
************************************************************
All quoted P & P costs shown are for mainland UK only and any overseas P & P will be calculated on an enquiry basis according to weight and volume, in busy times this can take a couple of working days as we are wholesalers and only open Mon - Fri, if its an auction item please do not bid unless you are willing to go through with the sale regardless of the P&P cost .
We usually give two quotations for Overseas P & P , one is a very very basic service that’s NON TRACKED with no delivery time given and can take up to a month to arrive to some parts of the world , we do not recommend that service & you choose it totally at your own risk , the second price is our recommended service which is tracked so you can keep track of it .
PLEASE NOTE : We do not add any profit on to OVERSEAS P & P we only quote our actual cost .
************************************************************
We are able to ship overseas but I am afraid at this moment we do not have a department for overseas, so it can take 2 or 3 days to get a P & P price to certain oversea’s locations, if that is OK with you please send us your request and we will try our best for you.
************************************************************
RETURNS POLICY FOR BUY-IT-NOW LISTINGS;
We will except returns for exchange, or if necessary, a refund within 14 days of purchase, providing all goods are returned in a perfect, saleable condition in the original packing and have not been fitted or attempted to be fitted ,used or have an damage what so ever . If a refund is deemed to be necessary it will be given on the purchase price of the item only (less 20% for administration, packing materials, labour picking and packing and restocking etc.)
Post & packing is non-refundable, although if any goods are returned owing to an error on our part, we will gladly refund your postage charges both ways. If we sell any item with FREE P & P, that P & P is only free with the purchase - if you decide to return the item for any reason, there is no purchase, so our postage cost + VAT will not be refunded, so will be deducted from the totals sum paid
Please contact us through email messages for a returns number. Do NOT return any goods without a valid returns number. Any goods returned without a return number do risk delays and verification issues. Goods returned must be clearly labelled with full documentation, including reason for return. For bikes and larger items our Customer Service dept may arrange a collection by our courier , this collection service has a charge of £10 ( including 20% VAT ) per parcel up to a max weight of 30kg from Mainland UK, a collection day ( a time cannot be given) will be provided and someone will need to be there to hand the parcel over , if no one is in & the collection is aborted the £10 charge is made even though the item was not collected so please ensure you are in on the dedicated day, for smaller items our advice is for you to return via Royal Mail , All other goods are returned at the sender's expense
