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If C700 wheels are a must we do have a few ex Demo very low usage Reise and Müller bikes still for sale at a 25% discount that may fit the bill. All the best, David

Sounds strange Wynne, Please give me a call today and I will sort it out for you. All the best, David

Hi Jilly, As per our discussions, a battery needs to be tested under load to find out if it's still holding a charge. The symptoms you described on your recently accuired 5/6 year old Wisper, that has hardly ever been used points very much towards battery failure. The problem in my opinion...

Hi Bob, most Ebike throttles can be opened if you speak to the supplier. If you are thinking of buying a new controller, make sure it is compatible with your bike first. All the best, David

Thanks Gaz, Hi DM Do try the 705Torque if you are thinking of the Raleigh step through bikes. It's quite rare for people who have tried both to end up buying the Raleigh! All the best, David

Swinnertons and Juicy are both great dealers. Both will look after you. It's always best to make contact before you visit. All the best, David

Hi Dave, it's a huge problem. Dealer's often advertise brands they don't stock in a effort to get people through their doors in order to try and sell what they have in stock regardless of brand. We are currently having a shake out and are taking dealers off our site that don't have a basic...

Oops! Thanks Dave. Can't even edit it! All the best, David

Great news Wynne! Peter at Honiton is a great chap and will always help you out. Enjoy your Wisper's, be safe! A photo would be great! All the best, David

Hi Cass, I'm 5'6" and 19 stone! All our bikes are built to take my weight and above, they all have 10 year frame guarantees. Have a look at the SE range for £1,099, but for you I would recommend a Torque with the larger battery, nearly 600Wh and plenty of power! I guarantee you will love it...

Thanks Wynne, I think that's a very wise move. The 375Wh batteries are good but the 575Wh are certainly better. All the best, David

Hi Guys, Re Sleep or Hibernation Mode If the 575Wh battery has not been used for 24 hours it automatically goes into Hibernation Mode. If the battery has been fully charged this means you can comfortably leave the battery for up to 8 months without recharging it. The factory I use to pack the...

It's always best to buy though your supplier but as the designers and manufacturers of course we are always here as a back up. All the best, David

Thanks Clara! I am so pleased that you are enjoying your Wisper. I will pass on your best wishes to Matt. All the best, David

Great news Wynne! Thanks so much for investing in a Wisper. Peter has just emailed me to say he had enjoyed helping you choose. A quick note re Nationwide. I have today spoken to Jim Duncan the MD. He actually has a Wisper in the store and has just ordered another. He was understandable...

If you go to Honiton, speak to Peter he is very knowledgable and a very nice guy. Say hello from me! Have fun. All the best, David

Sorry about that Wynne, Thanks for considering a Wisper, I am sorry you were let down so badly. If you are still interested, I will get a bike down to either Nationwide or alternatively someone else in the area, if as it seems they are no longer interested. All the best, David

Hi Volusia, The problem is that they are advertised on their web site and we direct people to them. If customers go to their shops to see our bikes they should not have their time wasted. https://www.nationwideebikes.co.uk/collections/wisper-electric-bikes I can only think that Wynne spoke...

We normally find the more a battery is used the longer it lasts, as long as it hasnt been left flat for any time. I would just use it as normal. All the best, David

Thanks Gaz, I am so pleased that you and your wife are enjoying the Wisper! Seven years use from a Wisper battery is not unusual. We know we are a little more expensive than others but using more expensive parts pays of in the long run. If you do have any issues, we still support this bike with...