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If you read back up the thread you'll see that the bicycle trade doesn't do it that way, and seemingly these new fangled e bikes aren't going to change the way they've always done things. If they can help it.

Porn chic...

I thought the lesson of this thread was that they don't do it because it's a bike. Not a washing machine or a drill, and the bicycle trade has alway done it this way....

Good thing the UFO reporting office has been closed.

I thought you had an interest in a bike shop selling Chinese bikes?

Right, and remember the car and motorcycle industries came out of the bicycle trade. I have no idea what policies the Humber bicycle company had in regard to warranty issues. But whatever they were they had to modernise them when they became a car company selling to a mass market.

Central London is flat. Not so flat north of the two Highgate Hills and the Heath or south of Camberwell.

Lots of things have been thrown into this thread. But the point I and others have been making and which you are not addressing is the difficulty of getting warranty issues sorted if you no longer live nearby the dealer you bought it from. Unlike most comparable products. As you imply it seems...

But I believe that these arrangements are ad hoc and voluntary aren't they? To cover dealers who have gone bust and such like? If a customer has simply moved a long way away or abroad, there are no standard arrangement in place as there are in for instance the case of KTM motorcycles or Bosch...

There was a thread here a week ago where it was said that a dealer stopped selling a brand and the customer was left in the lurch. The dealer had no relationship with the manufacturer anymore so couldn't get spares if he wanted to. Yes in law the contract is with the dealer. But is the...

I know it is, but it has been superseded in practise with most consumer durables. If I buy a coat which goes at the seams within a short time I go back to the shop and will not be put off by them trying to pass the buck. If I buy a Sony TV I go over the shop's head to Sony direct. Because it's...

I think the answer has been given and is the core of the problem. The dealer takes on responsibility for warranty issues. There is no arrangement in place as there is in most mature market segments where dealers are reimbursed centrally for the work they do.

Except if a e bike dealer went bust a foreign manufacturer would almost certainly not deal with you direct, and a camera is a bit easier to send somewhere that an e bike. You should be able to take a camera to any dealer who would get it sorted under proper reciprocal agreements anyway. You...

Well that's my point. Why don't they have properly set up service centres? At the very least reciprocal arrangements so dealers can cover each other and be reimbursed ultimately by the manufacturer. In practise the place you buy a product from is not solely responsible for dealing with...

Precisely. Just as in the case of a TV or a car or motorcycle the manufacture takes ultimate responsibility for warranty issues. It's not just down to the dealer who sold it. For instance KTM motorcycles are covered by a European warranty, and problems can be dealt with by any authorised KTM...

In the case of the Playstation it would just go into the repair network and be done under warranty if still covered. The online store, or if bought abroad the shop, would not be involved, and would only be involved if it was bought on the UK high street and if you wanted to involve them. I know...

Doesn't work like that with most consumer items, from cars to TVs though in practice. What happens if you buy in one country and then move to another and have a problem? Or are on holiday? I can just see a Volkswagen dealer in the UK telling someone in that position to crate the car up and get...

The Big Bear is always recommended for the heavier rider. But for what you want and for where you live it must be favourite. Lots of men ride unisex frames now and they are well strong enough and have extra bracing these days I think. They do have advantages, particularly with older blokes who...

No I wasn't suggesting you buy one. I was pointing out to KD that it isn't just bikes with throttles that have big batteries.

Kalkhoffs have big batteries on some models and they are meant to be pedaled. Big batteries allow you to go further - and you always want to go further in the end.