E bike dealers - Suffolk/North Essex?

[Alex728]

Are there any dealers of e-bikes (particularly Wispers) in Ipswich or Mid Suffolk (Stowmarket etc), Felixstowe or Colchester or any of these areas?

I am looking to eventually upgrade, most likely to a Wisper 905 City, but am looking for a closer dealer than ETS in Cambridge - I don't drive / own a car, East Anglia is big and its a long way to return a bike to if there are teething problems which require assesment by the dealer and I have only found one willing e-bike mechanic in Ipswich (albeit a very good one)

however I am fit enough to pedal an unpowered bike to any of these places..

Also ETS only opening the shops (and picking up the phones) 3 days a week is a concern, I see they have given an explanation on their website but it does smack of their resources being spread very thinly...

I know of LEV in Leiston/Sax or similar but they sell those high priced dutch style bikes only... TBH I find it surprising the lack of dealers as there are a fair few e-bikes seen on the road in this area!

Alex

 

[flecc]

Only these two Powabyke dealers as far as I know Alex:

Be Active Mobility Ltd., Lowestoft

Road Runner, Leiston

Gepida recently announced a list of dealers who were apparently derived from the Wisper listings, but none anywhere near that area.

Probably best to ask David at Wisper:

miall@aol.com
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[Straylight]

I too found this somwhat curious, which is why I got my 905se from e-bikes Direct. Happily, I found their customer service and speed of response exemplary, and would strongly reccomend them.

 

[Alex728]

I've already been in touch with Wisper (who have been excellent in their responses) but as straylight mentions, it seems like there are few dealers of any e-bike in I accept there are really good mail order places and to be fair ETS was responsive during the sale but it doesn't make Cambridge any closer!

its a variety of factors TBH, I've found that most local bikes shops don't want to touch the e-bike even for normal repairs (one did say they'd "have a go" but weren't very commital but preferred Izips as they sell them), ideally I'd like a test ride before spending even more cash and its stuff like the 3/6 month checkup/service where I'd like to deal with a local place with fast turnaround (1-2 days), especially for r things like retensioning spokes etc just like I normally get with my unpowered pushbikes...

also I'd be prepared to pay slightly extra to be able to pick up a built, charged, inspected and test bike from the shop than have to wait for a courier to send me a parcel that may or may not have got bashed around...

one local mechanic was very helpful but I think he has to be booked well in advance as he's that good and very busy...

I reckon Mid Suffolk would be a good place for ebikes to be sold as thats where the hills are

 

[flecc]

I reckon Mid Suffolk would be a good place for ebikes to be sold as thats where the hills are

I don't think the moles would welcome e-bikes bumping over their homes.
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