Kalkhoff Spares

[vectra]

Hi.
As the new owner of a Kalkhoff Aggattu I need a non power related spare part. Is there another source of spares rather than 50 Cycles. Won't go into it however my search for an alternative source has nothing to do with the recent spat on here.
Thank you.
Regards
Vectra

 

[indalo]

The Electric Transport Shop is one that springs to mind and they have a handful of branches. What I can't tell you is whether they source their Kalkhoff bikes and parts direct from Derby Cycles in Germany or from 50Cycles here in the UK. It would be nice to think the former is the case as it avoids paying any money into 50Cycles which I guess you'd prefer.

Indalo

http://www.electricbikesales.co.uk/shop/electric-bikes-trikes/kalkhoff/cat_200.html

 

[flecc]

The Raleigh and Spencer-Ivy bikes are also Derby Cycles models with little variation from the Kalkhoff models, so you may get what you want from one of them. The Raleighs are sold and serviced through a chain of dealers.

For future information they use the Panasonic batteries, not the Kalkhoff-BMZ ones

 

[vectra]

The Electric Transport Shop is one that springs to mind and they have a handful of branches. What I can't tell you is whether they source their Kalkhoff bikes and parts direct from Derby Cycles in Germany or from 50Cycles here in the UK. It would be nice to think the former is the case as it avoids paying any money into 50Cycles which I guess you'd prefer.

Indalo

Electric Bike Sales - Shop Online for Electric Bikes, Electric Vehicles and Cycle Accessories

Flecc. Thank you. I'll maybe elaborate on the situation later.
Regards
vectra

 

[eddieo]

German ebay? jut contact a couple of dealers who advertise on there...

Google Translate

 

[vectra]

Eddieo.

Thank you. Just tried the Electric Transport Shop and await their response. If not available I'll move onto the German suppliers as you suggest.
Regards
vectra

 

[Deleted member 4366]

Why don#t you say what part you want?

 

[vectra]

Why don#t you say what part you want?

They read this forum!

 

[eddieo]

They read this forum!

Then wisper it and turn the radio up

 

[vectra]

Eddieo.

Thank you. Just tried the Electric Transport Shop and await their response. If not available I'll move onto the German suppliers as you suggest.
Regards
vectra

Well. Interesting exercise on customer service from both 50Cycles and The Electric Transport Shop. I was chasing down a Kalkhoff spare. I know one dealer who will not gain from me in the future.

Email sent to TETS. Reply was that they were certain they could help and following a quick exchange of emails they asked for the frame number. This was supplied and I waited and waited. No response at all. I even sent 2 further emails just to jog their memories/conscience? Never heard from them again and 8 days wasted.

Email sent to 50Cycles . Quickly put in touch with person who could order the part and it arrived 1 day later. Superb service. As for The Electric Transport Shop they will never see nor hear from me again. Your loss mate.

 

[flecc]

In fairness I doubt ETS have any ready way of contacting Derby Cycles gmbh (the manufacturer) directly, so they'd probably try the importer 50cycles.

If so, that wouldn't leave a fair playing field at that point. Nonetheless, they should have kept in touch.

Glad you got good service ultimately though.

 

[banbury frank]

Hi These guys site is in English Greece


Contact Us | ORIENT BIKES


Frank

 

[eddieo]

come on your killing me....what was the part!lol

 

[vectra]

come on your killing me....what was the part!lol

It was a ...........................mudguard.
Regards
Vectra