Indeed, it shows how an intelligent businessman can turn what seems to be misfortune and bad publicity into success for both him and his customers.i think that wisper have been very brave to keep their head(s) above the parapet and stay on the forum rather than setting up their only online Q&A.
Whilst it means we as owners get to hear about the problems we also see the response.
Any who seek to hide or deny their product or service failings would be well advised to learn from this example.
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