TeTs.BiZ

Hello, The 10 year battery warranty isn't a scam, it's just an offer that we think will be useful for customers who do a lot of commuting. If the bike is used for many miles in all weathers then it will need servicing... if we do this twice a year then we can be sure the bike is in good order and we'll offer the replacement battery as and when it is needed. Obviously the servicing costs go some way to enabling us to cover this cost. We note the comment about the 50% capacity restriction - your feedback is appreciated. If this is too low, any suggestions as to what the battery capacity should be for it to still be useful? What do you think Flecc? Jamie

Congrats on the purchase Tom. It would be interesting to note how your battery holds up on your regular commute (perhaps keep a log?) Anyway well done - the Wispers are undoubtedly the best performing bikes towards the top end of the market. Contenders come and go...

Before you go messing about with the throttle and other wiring, check the on/off switch on the left hand grip. These often go wrong on Powacycles and in fact the easiest thing to do is often to short it out - at least you can eliminate this problem first. This is assuming that the problem is throttle related (does the pedelec work? If so then it's the throttle or throttle switch). Feel free to give us a call for some free advice if you're stuck. I would recommend taking with you a spare controller and throttle plus a couple of blade fuses (5A and 20A) for the battery, and a multimeter. Jamie

I've tried it.... and BIG thumbs up to this bike. It rides as well as (and has similar pedelec characteristics to) the Raleigh Dover but is even smoother and more powerful. It is definitely better than the Giant ebikes which I've recently tried and decided against. Rear wheel drive is (in my opinion) the best possible configuration for a powerful ebike. I like the bike a heck of a lot, so good luck Ian. This is one of those bikes that you cannot judge on spec alone, it has to be ridden to be appreciated.. so I would encourage you to get yourself a go. Jamie

Hi Eddieo. Can you expand on that at all as an ebike enthusiast? Specifically, by reliability are you pointing towards stronger motors, or better weatherproofing etc etc?

Hi guys and girls, Keeping it short and simple, what would be your: 1) Dream ebike feature? 2) Dream dealer facility? I'll start....... 1) All weather protection + heater 2) Never ending free warranty + servicing I'll admit my aspirations are a little unrealistic so maybe you could come up with some more realistic suggestions?

Interested to see how you get on with this. My one word of advice is not to charge it unsupervised until you trust it - cheap chinese branded batteries are sometimes fine and sometimes not.

You could fit a lithium recell pack, and use it with a suitable charger. That would get it going again. Any reputable ebike shop should be able to do this for you.

Hi Jaycat - you might want to consider a Wisper or a Smarta bike. These will both give you plenty of power from a standing start. The Wisper has a 19A controller and the Smarta has a 10A (upgradable to 15A). This gives you an idea of the power available. If you don't have any big, long hills then the Smarta will do the job otherwise it's going to be the Wisper. You could also consider the Ultramotor A2B Metro, or a Heinzmann conversion, even more power, but these are quite a lot more expensive. We have a shop where you can try these and others in Oxford, or I would suggest contacting any other pedelecs members nearby to try and arrange a test ride.

We're developing a solid 24V lead-acid bike for your exact requirements. Having 2 cells rather than 3 makes the SLA battery 1/3 lighter (obviously). However we don't have it in production yet. In the meantime the Powacycle Milan2 (36V SLA) really isn't bad for the price - just don't leave it out in the wet. Nickel batteries are more or less out of the electric bike picture these days, having become hard to source. Lead acid batteries are still readily available, and will be for a long time to come. For those who don't mind the weight of the batteries and don't want the replacement costs of lithium batteries, it still makes sense to look at SLA.

Agree with this. Beware of very cheap multimeters though as I have found them to be inaccurate sometimes. Also - if the battery is old, replace it, as I have also found this to give dodgy readings!

Yes we can upgrade the battery from SLA to Lithium for you in the future - although I have to say that Lithium batteries are expensive!

Sounds like the controller - we can help you get a part or repair it for you.

If you're still having trouble and are anywhere near one of our shops we'll be happy to look at it for you.