Hi everyone, I am new to the site and nearly bought the Oxygen Mountain Bike after owning an emate city and being very happy with it. I bought the Haibike sDuro HardSeven SL 2015 YamahaI instead which is working well for my 13 mile mostly off road commute to work with a 10 mile hilly B Road return home journey. I have a rack attached to that and carry quite a bit of stuff in two Ortlieb panniers. One thing I would highly recommend having used a rack off road on both my electric bikes is to replace the fixing bolts with the strongest ones you can source. You should be able to find much stronger ones than those that come with the rack. This should avoid the bolts shearing through stress over time. I have never had a rack fail but the attaching bolts can be a weak point. It is a real pain to get the remains of a sheared bolt out of the threaded hole.

Any one still have and using their Oxygen Emate MTB 2015. I'm got mine 8 years ago and i'm still using mine occasionally in the summer for my 13 mile commute. Its still on all original components and battery. I would say the battery has maybe lost more than 1/3 of its range and I tend to charge up again fully while at work to make sure I can get home. It really needs a proper service and probably new chain, gears and cassette as its very noisy in some gears and slips in others under hard pedaling. Not sure on the mileage as the odo keeps resetting guess anywhere between 1500-2000 miles.

ricoghardforth, I am sure there is no reason why a 2015 Oxygen Emate MTB might not have survived, like yours, however I fear some discard them rather than fix them, which is a shame, as they are more easily fixed than the purpose built ones with defeat software.

 

I still have my Emate city road bike dating from 2011, and have bought another second hand Emate City of a similar age for just £100 to keep it company! They are both still in very good working order and get used regularly. My original Emate is about to begin work as a commuting vehicle again, carrying my daughter to her new job about six miles away from home.

 

As I said I was tempted to buy an Oxygen mountain bike back in 2015 when I wanted to commute to work using a mostly off road route. It might have been great but I will never know as I bought instead a Haibike sDuro HardSeven SL 2015 Yamaha , which is still working very well, using its original battery and will be eight years old in March. However it has done a relatively enormous mileage, currently standing at 17,828 miles. Luckily I have been able to fix the relatively few things that have gone wrong.

 

If I were you I would treat your bike to a good service with potentially new chain ring, rear cassette and chain. t will feel a lot nicer.

Looks like South Yorkshire Electric Bike company in Rotherham where I got it from have gone caput. Do I take it to a local bike shop or do I need someone who specializes with e-bikes. Can any one recomend anywhere in South Yorkshire.

I Keep looking to see on ebay if a Oxygen Emate MTB 2015 come up for sale hopefully cheap with a duff battery which I can then have a go at recelling myself. Then if successful do the battery on mine and then have one set up for actual MTBing instead of road commuting. With two battery's I c an change between the two.

Finding a bike shop that will work on electric bikes can be difficult.

 

Ideally you might go to a bike shop with a service department that sells geared rear hub motored electric bikes.

 

If this is not possible look for a good independent bike shop and have a chat with them.

 

However, putting a new cassette on, chain and chain ring is reasonably straight forward for most bike shops. They do need to be careful to take a note of how the spacers are arranged when removing the back wheel so that they put it back with all the spacers in the right place. Also to be careful where the main electrical cable exits from the axle and also that it is the right way up when they put the wheel back so that water cannot find its way into the motor. Basically the cable needs to be pointing downwards so that any water cannot run along the cable into the motor.

 

I think Woosh bikes have contacts with bike shops across the country to help any of their buyers who might prefer a bike shop to put their mail order bike together, and I am sure would let you know the shop they recommend closest to where you live.

 

I also think that Oxygen themselves were based in Yorkshire, but have gone through a change in ownership so do not know how good their after sales service is now. It used to be very good. When I bought my second hand Oxygen Emate City I dealt with a very helpful person called Dale, but I think not long afterwards the company changed hands.

The worst bit about LBS who don't work on rear hub bikes is the chance of damaging the motor cable if they aren't careful or aligning the two ends correctly.

Most thata sell mid drive will look at hub bikes as inferior and won't work on them, most have no idea how easy and relaxing hub bike sare because they are simply biased and will have never use done for very long periods of use or time.

Take pictures closeup of the cable and axle washers and spacers before anyone fiddles! Marking/labelling them would be even better.