My bike is definately in this shipment.... I guess they have a lot fo calls to make today... will phone tomorrow ro find out...

Have you heard that they have run out... they better not have done, as i was assured that my order had been placed with the first shipment and that there were PLENTY to go round.

 

Incidentally.... has anyone got their "phone call" who ordered after March ??

Edited June 16, 200817 yr by timelordUK

YIPEEEE !!!

 

Bike processed today.... leaving tomorrow... so I'll be getting it tomorrow or Thursday...

I drove to Loughborough to visit 50 Cycles yesterday. I tried out my Gents Agattu 53cm (wasn't sure it was the right frame size for me) there before bringing it home with me. Happy days - I'll soon forget the long weeks of waiting!

 

The guys there seem to be working very hard to get people's orders out, and they did appear to have a lot of stock in their unit now. Perhaps soon these delays will be just one of those stories told around the campfire to scare the youngsters

 

Simon

YIPEEEE !!!

 

Bike processed today.... leaving tomorrow... so I'll be getting it tomorrow or Thursday...

 

Im delighted for you timelordUK. Ive just assembled mine, the batterys on charge, and now Im setting about the owners manual in case Ive missed something.

It looks STUNNING! Well worth the wait (I think)

Well, the 57 cm Pro Connect arrived today. Unfortunately, however, no keys arrived with it!! Phoned 50 Cycles. A process then ensued of trying to determine if the keys had fallen off the bike in the van that delivered it - but they hadn't. So where the keys are is anyone's guess. Given that they are supposed to be securely tied to the handlebars with a zipped tie, my bet is that they are still at Derby Cycles in Germany.

 

I was not too happy with 50 Cycles original suggestion that they send me the one and only spare key (which is hard to get copied apparently). However they have now agreed to send me the key and get me a replacement battery lock, together with a full set of keys - quite happy with that.

 

Bike looks great and has been ridden, unpowered, round the block. Very impressed with how easy it was to ride unpowered - Hopefully key will arrive tomorrow and I will be able to charge the battery.

 

Not the start I had hoped for - but at least I've finally got it. Also pleased that the size is absolutely perfect for me - I had a slight concern that it might be too big.

Edited June 18, 200817 yr by Larkspur

Also pleased that the size is absolutely perfect for me - I had a slight concern that it might be too big.

 

How tall are you, Larkspur?

 

Peter

How tall are you, Larkspur?

 

Peter

 

I am around 6' 2" - not actually measured myself for a long time

Battery Key

 

Hi Larkspur you don't need a key to open a Kalkhoff battery for charging. That lock is no more than a retainer. I stuck my small keyring type swiss army knife blade in it to see how good the protection was it just turned and the battery came out hope this helps

 

Dave

Hi Larkspur you don't need a key to open a Kalkhoff battery for charging. That lock is no more than a retainer. I stuck my small keyring type swiss army knife blade in it to see how good the protection was it just turned and the battery came out hope this helps

 

Dave

 

That is useful information - thanks Dave. You have made me feel a bit more secue about only having the one key. However, in light of what you say, I hope the average thief doesn't know how much the batteries are worth!!

 

Chris

It's arrived..... just got a text off the missus, who has set it charging ready for when I get home !!!!

Lucky people

 

Not many posts these days - everyone must be out on their new bikes!

I wish I had mine.

I´m curious to know how many of you are waiting (and for how long) for a gents Pro C. that was in stock according to 50 C. when you placed the order. My case: Small gents. Never out of stock.

!0 minutes PRIOR to ordering I was told that I would have it in less than 2 weeks. In view of I ordered. Confirmation of payment 1hour later.

2 days AFTER this confirmation it was "busy with a backload of months, that I´m in queue, they´ll let me know date of shipment" I mailed them my disappointment and my feeling of having been fooled. No reply.

Sorry Flecc, I am aware that it may sound tiresome and pointless, but I do think that this issue of the KA. delays and misleading info deserves to continue being commented.

I´m curious to know how many of you are waiting (and for how long) for a gents Pro C. that was in stock according to 50 C. when you placed the order. My case: Small gents. Never out of stock.

!0 minutes PRIOR to ordering I was told that I would have it in less than 2 weeks. In view of I ordered. Confirmation of payment 1hour later.

2 days AFTER this confirmation it was "busy with a backload of months, that I´m in queue, they´ll let me know date of shipment" I mailed them my disappointment and my feeling of having been fooled. No reply.

Sorry Flecc, I am aware that it may sound tiresome and pointless, but I do think that this issue of the KA. delays and misleading info deserves to continue being commented.

 

I've no objection Poppy. The only objection I've raised on consumer complaints is where the same incident is repeatedly posted about. Yours is clearly a fresh experience.

 

We do have a special thread at the top of the page for consumer issues, so it would be best with any further on this to post in there.

.

Glad I have ordered a Wisper.

Pro Conect Order

 

I´m curious to know how many of you are waiting (and for how long) for a gents Pro C. that was in stock according to 50 C. when you placed the order. My case: Small gents. Never out of stock.

!0 minutes PRIOR to ordering I was told that I would have it in less than 2 weeks. In view of I ordered. Confirmation of payment 1hour later.

2 days AFTER this confirmation it was "busy with a backload of months, that I´m in queue, they´ll let me know date of shipment" I mailed them my disappointment and my feeling of having been fooled. No reply.

Sorry Flecc, I am aware that it may sound tiresome and pointless, but I do think that this issue of the KA. delays and misleading info deserves to continue being commented.

 

I ordered my 53cm when they first appeared on the 50C website back in January.

 

I have a print out of the page which states 'Order now for delivery in February'.

 

I believe I was the first to order a Gents Pro Connect but I never thought I would be kept waiting this long as I always thought the Germans were very efficient at everything they do.

 

50C have had my £200 deposit for nearly seven months - they should give extra discount for the interest they have accrued!

 

I did get a phone call recently from them saying the bike was ready for despatch. However, I checked with them to make sure it was the correct order and it wasn't. They were about to send me an Agattu Gents Large Frame!

I had initially ordered the Agattu, but when I saw the Pro Connect I contacted them and they changed the order. I have an email confirmation of this.

 

I have phoned them a few times over the months and was told just a couple of weeks ago that a big delivery was due in. They musn't know what is due to arrive at their warehouse as it now looks like that shipment musn't have had any 53cm bikes otherwise I would have had mine by now.

I ordered my 53cm when they first appeared on the 50C website back in January.

 

I have a print out of the page which states 'Order now for delivery in February'.

 

I believe I was the first to order a Gents Pro Connect but I never thought I would be kept waiting this long as I always thought the Germans were very efficient at everything they do.

 

50C have had my £200 deposit for nearly seven months - they should give extra discount for the interest they have accrued!

 

I did get a phone call recently from them saying the bike was ready for despatch. However, I checked with them to make sure it was the correct order and it wasn't. They were about to send me an Agattu Gents Large Frame!

I had initially ordered the Agattu, but when I saw the Pro Connect I contacted them and they changed the order. I have an email confirmation of this.

 

I have phoned them a few times over the months and was told just a couple of weeks ago that a big delivery was due in. They musn't know what is due to arrive at their warehouse as it now looks like that shipment musn't have had any 53cm bikes otherwise I would have had mine by now.

 

As you may well know I have been told both by 50cycles and Derby cycles in Germany about the 53cm Pro Connect.

All they kept saying is "its coming, the bikes are just around the corner, production starting soon", but they have continued to not deliver their promises or their bikes.

My feeling are with the current news that ebikes have now sold out in the EU, and that any orders may never come now until the end of the year.

Ive seen the news of "Ebikes sold out til september 2008" and that doesnt suprise me.

I think its the Panasonic units that have been in very short supply and not the bikes.

My advise is get the upper or lower size than you have ordered and adapt if you need the bike now, before they in turn run out. Or get an agattu (cheaper) and spend the money you have saved and adapt it (handlebars change).

If you've not in a hurry then wait, wait, wait.

Im really glad I got the 49cm Pro-Connect and as I say again, most people ride their bikes a bit on the small side.

Im here the endorse the smaller size and I do think Stokepa31 will endorse the slightly bigger size than required.

The 53cm is the norm and all and everyone will want it and I dont think Derby cycles and 50cycles can meet that need.

 

Bob

As you may well know I have been told both by 50cycles and Derby cycles in Germany about the 53cm Pro Connect.

All they kept saying is "its coming, the bikes are just around the corner, production starting soon", but they have continued to not deliver their promises or their bikes.

My feeling are with the current news that ebikes have now sold out in the EU, and that any orders may never come now until the end of the year.

Ive seen the news of "Ebikes sold out til september 2008" and that doesnt suprise me.

I think its the Panasonic units that have been in very short supply and not the bikes.

My advise is get the upper or lower size than you have ordered and adapt if you need the bike now, before they in turn run out. Or get an agattu (cheaper) and spend the money you have saved and adapt it (handlebars change).

If you've not in a hurry then wait, wait, wait.

Im really glad I got the 49cm Pro-Connect and as I say again, most people ride their bikes a bit on the small side.

Im here the endorse the smaller size and I do think Stokepa31 will endorse the slightly bigger size than required.

The 53cm is the norm and all and everyone will want it and I dont think Derby cycles and 50cycles can meet that need.

 

Bob

Do you know if people who ordered the small (49 cm) gents Pro C. -when in stock- are getting their bikes reasonable soon? I am one of those and, even though i just ordered, I am getting pretty alarmed by the general situation.

Regards.

Do you know if people who ordered the small (49 cm) gents Pro C. -when in stock- are getting their bikes reasonable soon? I am one of those and, even though i just ordered, I am getting pretty alarmed by the general situation.

Regards.

 

I dont know Poppy.

I just got fedup with waiting for my 53cm Pro Connect since february 2008, with no sight of a deliver any time in the next 6 months.

So I rang 50cycles and they had 49cm Pro-Connects in that morning, so I drove down and test rode one, bought it, put it in the back of the car and back home.

This thread suggested there were supply problems but nobody passed any comment. It will be interesting to see what transpires.

 

I can say im happy having gone up a size but as the 57 is not in stock either, this would not help you.

 

I thought 50c had received a shipment of 53s and 57s??. perhaps they still had you down incorrectly for the Agattu and sold your 53.

Poppy, did you ever get an explanation as to why the delivery date suddenly changed as soon as you had place your order ?

50Cycles

 

Hi Walkerman

 

Can you please contact us regarding your order or give us your real name so we can identify you on our system. scott@50cycles.com

 

The 53 and 57 are now assembled and will be with us this week and will be checked and dispatch as quickly as possible.

 

Regards

 

Scott

 

Scott

Phoned you from my work at 4.20pm and left my details on your answerphone.

Called again when I got home at 5.25pm but Orange answerphone message said your answerphone was FULL!

I will now send you an email.

Poppy, did you ever get an explanation as to why the delivery date suddenly changed as soon as you had place your order ?

Nope. What´s more, a few days before they urged me to order as they had 2 left. I naturally thought this info was a commercial gimmick.

I waited no more than 10 days and started the mails conducive to the purchase. In none of them did they even hint to backload orders or having to wait in line, and as you can see the Pro C. gents small size has never been out of stock in the last month. What resulted more annoying in this affair was that, at a given moment, I asked for the delivery date if I ordered right then. And for the second time they told me 2,3 days to dispatch and 4,5 days to deliver. So I ordered inmediately that same day. And now this!

I´ll be considerate and hold in my impatience. But I´m thinking of a reasonable deadline. I don´t want this to sound like a threat but if they can´t deliver by then I´ll cancel.

As somebody said it´s a great bike (pricey too) But there are splendid alternatives, which courtesy prevents me to mention.

Are you in a similar situation?

Sorry Flecc, but it seems that the only way to stop the tide would be for 50 C. to give some explanation. They have no reason to be afraid. All of us are men of the world....

 

Sorry Flecc, but it seems that the only way to stop the tide would be for 50 C. to give some explanation. They have no reason to be afraid. All of us are men of the world....

 

None of my business Poppy, no call to apologise to me.

.

Pro Connect Order

 

hi

 

Our office phone diverts to my colleagues mobile after 5pm, I believe he was on his bike at the time and will call you back shortly.

 

I do recognise your order from the name given in the email and you are at the top of the pile when they arrive.

 

Thanks

 

Scott

 

They have called me back this evening and informed me that I am at the top of the list and will have my bike in 7 to 10 days.