Do they have an extended warranty? 12 month not so good for batteries

 

sent via huawei P9

Trex ?

 

David, wisper guarantee?

 

A2B 1 year guarantee?

 

Yet an earlier comment suggested 2 years is standard/normal . Is it?

Come on manufacturers, if not why not?

Is that why I have to pay double?

I`m confused again, doesn't take much. Nothing is black and white anymore today.

Trex ?

Trex is a contributor here with ties to woosh, he is very knowledgable.

 

I can't see a brand for the battery in the description, this would be one of the most expensive components however if you look at the price point after 12 months if the battery failed you can buy another and still have a chunk of change from £400.

 

I will be taking out full insurance on mine, which includes theft and nationwide roadside assistance including puncture repair about £98 a year.

 

I will upgrade the tyres on the first puncture to Schwalbe Marathon Tyres tyre about £28 a piece

 

Woosh use velo seats they are fine, brakes may upgrade depends how originals pan out.

 

Controllers, motor, electrics ready available and not so expensive

 

sent via huawei P9

Would I be better of with the crank motor than the Big Bear?

 

sent via huawei P9

 

sorry I was making myself some lunch and watching daily politics on bbc2.

the answer is no. Woosh have several crank drive bikes but they are not better than the Big Bear for various reasons. Firstly, the controller is now limited to 18A on all woosh CD bikes. The controller determines how much acceleration you will have and ultimately, how well your bike will climb hills. The Big Bear still have 20A controller. Secondly, the Big Bear is better for undulated terrains. On CD bikes, you will have forever to shift through the gears to get to the right one. Thirdly, the Big Bear now have very nice Velo leather grips.

sorry I was making myself some lunch and watching daily politics on bbc2.

the answer is no. Woosh have several crank drive bikes but they are not better than the Big Bear for various reasons. Firstly, the controller is now limited to 18A on all woosh CD bikes. The controller determines how much acceleration you will have and ultimately, how well your bike will climb hills. The Big Bear still have 20A controller. Secondly, the Big Bear is better for undulated terrains. On CD bikes, you will have forever to shift through the gears to get to the right one. Thirdly, the Big Bear now have very nice Velo leather grips.

Thanks, pleased about that.

 

sent via huawei P9

Trex is a contributor here with ties to woosh, he is very knowledgable.

 

I can't see a brand for the battery in the description, this would be one of the most expensive components however if you look at the price point after 12 months if the battery failed you can buy another and still have a chunk of change from £400.

 

I will be taking out full insurance on mine, which includes theft and nationwide roadside assistance including puncture repair about £98 a year.

 

I will upgrade the tyres on the first puncture to Schwalbe Marathon Tyres tyre about £28 a piece

 

Woosh use velo seats they are fine, brakes may upgrade depends how originals pan out.

 

Controllers, motor, electrics ready available and not so expensive

 

sent via huawei P9

Just wondering about the nationwide Roadside assistance including puncture repair?? really? who comes to your assistance when you get a puncture? Al bet in 100 cases out of 100 you'd have the puncture fixed and on your way before "puncture repair man" was anywhere near you, what happens if you get a puncture on a cycle track miles from the road? does he come along on a recovery bike? i think the first thing you should do is learn how to fix a puncture cause you will get one sooner or later and it's easier to learn when your sitting in the house with a cup of coffee and youtube in front of you.

Trex ?

 

David, wisper guarantee?

 

A2B 1 year guarantee?

 

Yet an earlier comment suggested 2 years is standard/normal . Is it?

Come on manufacturers, if not why not?

Is that why I have to pay double?

I`m confused again, doesn't take much. Nothing is black and white anymore today.

 

you can buy extra guarantee, just ask. People who buy a second hand bike that are near a year old on the woosh site are usually invited to buy extra one year guarantee for £100.

You really do need to see as many bikes as possible next to each other and test ride them all, everyone here agrees this is the only way to buy an electric bike, you will feel the difference in quality in the ride.

 

Also please don't underestimate the value of a local dealer, they may seem like a middleman but they give you a location to go and try a series of bikes, they will give you impartial advice and will look after you and your investment for years to come.

 

I have heard so many horror stories from people who buy their ebikes from companies who are too far away from them to get the bikes serviced. When something goes wrong they are left with a bike that does not work and the job of packing up the bike and sending it via courier to the supplier. This tends of course to happen with cheaper electric bikes. I am sure Woosh would look after you, but it's worth bearing in mind.

 

The vast majority of ebikes are sold through local ebike stores, where servicing and repairs are readily available, there is a reason for this.

 

All the best, David

Just wondering about the nationwide Roadside assistance including puncture repair?? really? who comes to your assistance when you get a puncture? Al bet in 100 cases out of 100 you'd have the puncture fixed and on your way before "puncture repair man" was anywhere near you, what happens if you get a puncture on a cycle track miles from the road? does he come along on a recovery bike? i think the first thing you should do is learn how to fix a puncture cause you will get one sooner or later and it's easier to learn when your sitting in the house with a cup of coffee and youtube in front of you.

Its a question of purpose, have you tried repairing a puncture with arthritic fingers in the freezing cold?

 

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David, can't you stop belitling your competitors?

there are ways to provide customers with better service without the dealers.

What is better? talk directly to someone who knows the bike inside out or email the part manufacturers for help because the guarantee is with the part manufacturer and not the shop? Have woosh arrange for someone to fix your bike or take the bike back to the shop?

where are there any and I MEAN ANY DEALERS IN north WALES?

DOES THE £100.00 COVER BATTERY Trex?

David warranty on your bikes?

You really do need to see as many bikes as possible next to each other and test ride them all, everyone here agrees this is the only way to buy an electric bike, you will feel the difference in quality in the ride.

 

Also please don't underestimate the value of a local dealer, they may seem like a middleman but they give you a location to go and try a series of bikes, they will give you impartial advice and will look after you and your investment for years to come.

 

I have heard so many horror stories from people who buy their ebikes from companies who are too far away from them to get the bikes serviced. When something goes wrong they are left with a bike that does not work and the job of packing up the bike and sending it via courier to the supplier. This tends of course to happen with cheaper electric bikes. I am sure Woosh would look after you, but it's worth bearing in mind.

 

The vast majority of ebikes are sold through local ebike stores, where servicing and repairs are readily available, there is a reason for this.

 

All the best, David

David, you have made a very valid point but many brands do not have nationwide outlets for test rides and servicing especially in remote areas.

 

Prior to electric bikes and the advent of online purchasing one wouldn't dream of buying a standard pushbike outside of your local high street but things have moved on.

 

If I buy a second hand Toyota I might buy spare parts from Toyota but I would think twice about taking it to a main dealer for basic maintenance and repair.

 

Any cycle shop should be able to deal with the non electric parts, if it is electrical failure then you are at the mercy of the dealer or manufacturer but because they are on your doorstep doesn't automatically equate to good service.

 

I once bought a TV from Amazon, it went wrong they picked it up and replaced it without quibble.

 

Do Amazon sell ebikes?

 

Andrew

 

sent via huawei P9

where are there any and I MEAN ANY DEALERS IN north WALES?

DOES THE £100.00 COVER BATTERY Trex?

David warranty on your bikes?

yes, all the normal parts that are covered by the first year guarantee, excluding the usual accidental damage and vandalism. The second hand page is here:

http://wooshbikes.co.uk/?secondhand

woosh customers advertise there for free and their bikes are usually sold within a week or so. Some have seen little use and are well looked after. Woosh usually post 'optional new 1 year guarantee for £100' next to those. If you buy a new bike and wishing to have two year warranty instead of one, just ask when you buy.

...

 

Do Amazon sell ebikes?

 

Andrew

 

sent via huawei P9

 

yes, loads.

 

[many brands do not have nationwide outlets for test rides and servicing especially in remote areas.]

 

woosh have customers all over the UK. If you want to test ride a bike, just ask, you will be put in touch with someone near you who have bought the same bike. You can go and see.

David, you have made a very valid point but many brands do not have nationwide outlets for test rides and servicing especially in remote areas.

 

Prior to electric bikes and the advent of online purchasing one wouldn't dream of buying a standard pushbike outside of your local high street but things have moved on.

 

If I buy a second hand Toyota I might buy spare parts from Toyota but I would think twice about taking it to a main dealer for basic maintenance and repair.

 

Any cycle shop should be able to deal with the non electric parts, if it is electrical failure then you are at the mercy of the dealer or manufacturer but because they are on your doorstep doesn't automatically equate to good service.

 

I once bought a TV from Amazon, it went wrong they picked it up and replaced it without quibble.

 

Do Amazon sell ebikes?

 

Andrew

 

sent via huawei P9

Don't know about amazon (probably do)but gtech sell ebikes and they're a big nationwide company

Don't know about amazon (probably do)but gtech sell ebikes and they're a big nationwide company

Thanks but don't think Gtech got their heart ❤ in the electric bike business, very heavy direct marketing approach with zero community. Bike is single gear belt driven with proprietary battery. At £995 better options out there.

 

For me I favour contributors brands here that are passionate about their products albeit the occasional squabbling amongst themselves but that just adds to the colour.

 

sent via huawei P9

yes, loads.

 

[many brands do not have nationwide outlets for test rides and servicing especially in remote areas.]

 

woosh have customers all over the UK. If you want to test ride a bike, just ask, you will be put in touch with someone near you who have bought the same bike. You can go and see.

Exactly, woosh community

 

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Exactly, woosh community

 

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Lovely word that is.

Hatti @ Woosh used to sell computer stuff in the early 80's. She had a network of self help enthusiasts all over the UK. They were called 'local experts'. She paid them to install kits for her customers. She plans to do same with her bikes, she is looking for likeminded people with space for her portacabins - a bit like mini workshops with her bikes on demo. They will be paid but the salary is meant to be supplemental income, suitable for pensioners like me.

Lovely word that is.

Hatti @ Woosh used to sell computer stuff in the early 80's. She had a network of self help enthusiasts all over the UK. They were called 'local experts'. She paid them to install kits for her customers. She plans to do same with her bikes, she is looking for likeminded people with space for her portacabins - a bit like mini workshops with her bikes on demo. They will be paid but the salary is meant to be supplemental income, suitable for pensioners like me.

I am from an I.T. backround working with software and hardware developers worldwide, its all about like minded people working together for a common cause, something that is sadly lacking in this world today but that's another story.

 

sent via huawei P9

David, can't you stop belitling your competitors?

there are ways to provide customers with better service without the dealers.

What is better? talk directly to someone who knows the bike inside out or email the part manufacturers for help because the guarantee is with the part manufacturer and not the shop? Have woosh arrange for someone to fix your bike or take the bike back to the shop?

 

Hi Trex,

 

I am seriously not belting my competitors. You may have noticed that I recommended FreeGo earlier in this thread. FreeGo are a company that I would have every reason not to promote, I even said that Woosh would look after their customers. In my time on the forum I have recommended Kudos, and other brands. So how you think that is "belting competitors" is a mystery. You may have missed it but I have suggested that if you personally have a problem with what I am saying take it up with me privately not in open forum. Maybe other's don't want to witness a spat between two trade competitors here?

 

To reiterate a point that I feel very strongly about, I and nearly everyone else who posted on Pedelecs recommends, that rather than take the word of a salesman (including me) selling a particular brand of electric bikes, go to a shop that sells many brands and models. Here you can try loads of different bikes one after the other and get impartial advice. You can then test ride as many bikes as the shop has to offer. This way you can feel what using higher end components feels like, some people may not even notice a big difference. Wispers aren't to everyones taste and this would be the best way to find out whether they are suitable. I would far rather people bought a Woosh than a Wisper if that's what suited them, but they should have the opportunity to try both before they part with a serious amount of cash.

 

Most importantly if a bike goes wrong to have someone locally to look after it and keep it serviced is invaluable. This is far more useful than having to pack up your bike and courier it back to the retailer when something goes wrong. Some people prize peace of mind over getting a cheap deal and I feel it only fair to point out the benefits of buying from a local retailer. I applaud Hatti's idea of sending portacabins all over the country to offer the same service as a local shop, I hope it works well for her when she gets it underway.

 

I was under the belief the guarantee is with the shop not the importer? However that really doesn't matter the shop would certainly look after their local customers very well, very well indeed, and of course could diagnose any problem simply by checking the bike out.

 

I am going to back out of this argument now, but not the thread.

 

If someone has a specific question I would be pleased to answer it. However D8veh is far more qualified than I to answer most tech questions!

 

Kindest regards, David

David, I emailed twice and left a note on fb but never received a reply from you, did u send to the right email?

 

sent via huawei P9

Hi Trex,

 

I am seriously not belting my competitors. You may have noticed that I recommended FreeGo earlier in this thread. FreeGo are a company that I would have every reason not to promote, I even said that Woosh would look after their customers. In my time on the forum I have recommended Kudos, and other brands. So how you think that is "belting competitors" is a mystery. You may have missed it but I have suggested that if you personally have a problem with what I am saying take it up with me privately not in open forum. Maybe other's don't want to witness a spat between two trade competitors here?

 

To reiterate a point that I feel very strongly about, I and nearly everyone else who posted on Pedelecs recommends, that rather than take the word of a salesman (including me) selling a particular brand of electric bikes, go to a shop that sells many brands and models. Here you can try loads of different bikes one after the other and get impartial advice. You can then test ride as many bikes as the shop has to offer. This way you can feel what using higher end components feels like, some people may not even notice a big difference. Wispers aren't to everyones taste and this would be the best way to find out whether they are suitable. I would far rather people bought a Woosh than a Wisper if that's what suited them, but they should have the opportunity to try both before they part with a serious amount of cash.

 

Most importantly if a bike goes wrong to have someone locally to look after it and keep it serviced is invaluable. This is far more useful than having to pack up your bike and courier it back to the retailer when something goes wrong. Some people prize peace of mind over getting a cheap deal and I feel it only fair to point out the benefits of buying from a local retailer. I applaud Hatti's idea of sending portacabins all over the country to offer the same service as a local shop, I hope it works well for her when she gets it underway.

 

I was under the belief the guarantee is with the shop not the importer? However that really doesn't matter the shop would certainly look after their local customers very well, very well indeed, and of course could diagnose any problem simply by checking the bike out.

 

I am going to back out of this argument now, but not the thread.

 

If someone has a specific question I would be pleased to answer it. However D8veh is far more qualified than I to answer most tech questions!

 

Kindest regards, David

 

I did not use the word 'belting'.

I use the word belittling, i.e. making disparaging remarks about a competitor, suggesting that a competitor's product is inferior to yours.

 

Have you seen the woosh bikes recently? Frankly, I am more than a bit fed up to see comments that because woosh prices are lower, therefore it's built with cheap components. Nothing is further from the truth.

where are there any and I MEAN ANY DEALERS IN north WALES?

DOES THE £100.00 COVER BATTERY Trex?

David warranty on your bikes?

Here are some close ups of the gale, im not biased just helping you to make an educated decision. http://uploads.tapatalk-cdn.com/20161116/a74644add3442f9e613c75c249dea121.jpg

http://uploads.tapatalk-cdn.com/20161116/6d8853e4c105b1a308d582d278d79669.jpg

http://uploads.tapatalk-cdn.com/20161116/3f6b41a0c54253b5b21bd1c125aba2a9.jpg

http://uploads.tapatalk-cdn.com/20161116/f455df88f3540ab5090682b898b0b18b.jpg

http://uploads.tapatalk-cdn.com/20161116/f1b9b457534381ac9527fab4e8d7efa2.jpg

http://uploads.tapatalk-cdn.com/20161116/08a7982833918f5e16eae26b588e39c2.jpg

http://uploads.tapatalk-cdn.com/20161116/df101c4fe8becb6d60e7370d1f99cbe2.jpg

http://uploads.tapatalk-cdn.com/20161116/ddb061a0fefe19a1af9417c9bff77cc6.jpg

http://uploads.tapatalk-cdn.com/20161116/ea0a908e5053006351b4a0b9129ddf37.jpg

http://uploads.tapatalk-cdn.com/20161116/b5ec61cebeb1bd31bf0b3f85f3204a97.jpg

http://uploads.tapatalk-cdn.com/20161116/fc91a666aa7c62bfbacd0600f4c5d183.jpg

Hi Trex,

 

I am seriously not belting my competitors. You may have noticed that I recommended FreeGo earlier in this thread. FreeGo are a company that I would have every reason not to promote, I even said that Woosh would look after their customers. In my time on the forum I have recommended Kudos, and other brands. So how you think that is "belting competitors" is a mystery. You may have missed it but I have suggested that if you personally have a problem with what I am saying take it up with me privately not in open forum. Maybe other's don't want to witness a spat between two trade competitors here?

 

To reiterate a point that I feel very strongly about, I and nearly everyone else who posted on Pedelecs recommends, that rather than take the word of a salesman (including me) selling a particular brand of electric bikes, go to a shop that sells many brands and models. Here you can try loads of different bikes one after the other and get impartial advice. You can then test ride as many bikes as the shop has to offer. This way you can feel what using higher end components feels like, some people may not even notice a big difference. Wispers aren't to everyones taste and this would be the best way to find out whether they are suitable. I would far rather people bought a Woosh than a Wisper if that's what suited them, but they should have the opportunity to try both before they part with a serious amount of cash.

 

Most importantly if a bike goes wrong to have someone locally to look after it and keep it serviced is invaluable. This is far more useful than having to pack up your bike and courier it back to the retailer when something goes wrong. Some people prize peace of mind over getting a cheap deal and I feel it only fair to point out the benefits of buying from a local retailer. I applaud Hatti's idea of sending portacabins all over the country to offer the same service as a local shop, I hope it works well for her when she gets it underway.

 

I was under the belief the guarantee is with the shop not the importer? However that really doesn't matter the shop would certainly look after their local customers very well, very well indeed, and of course could diagnose any problem simply by checking the bike out.

 

I am going to back out of this argument now, but not the thread.

 

If someone has a specific question I would be pleased to answer it. However D8veh is far more qualified than I to answer most tech questions!

 

Kindest regards, David

 

 

sent via huawei P9

Hi Trex, I am sure Woosh bikes are are amazing. However other bikes are good too and some may have even better components.

 

Your post did say belittling I read it as belting for some reason!

Sorry about that!!

 

All the best, David

 

You will notice the Wisper has safety locks on the stem and main fold locks so it can conform to EN15194.

 

All the best, David