Skip to content
View in the app

A better way to browse. Learn more.

Pedelecs Electric Bike Community

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Crank drive stopped working – troubleshooting help please

Featured Replies

Hi,

 

I’m hoping there might be somebody with Sunstar ibike experience here (it’s a Japanese crank drive system that is now out of production)?

 

My Sunstar battery only gives me a few miles range now so I bought a new x-go 24v battery from ebay and soldered it in a couple of days ago*, initially it seemed to work fine so I took it for a ride.

Unfortunately I caught my rear wheel in a pothole which ripped the tyre/tube and damaged the rim so I had a long walk home!

 

When I had the bike up on the stand at home I just tried to turn on the ibike as usual via the controller and it now doesn’t work. It shows a single flashing red light on the controller which according to the manual is a ‘Battery fault’ – so I was blaming the issue on the x-go battery.

 

I have since swapped my old Sunstar battery back, which I know works but with poor range, and I get the same flashing light.

Any thoughts on troubleshooting?

 

I am now wondering if the ibike motor took a knock when I hit the pothole although I can’t see any obvious damage (unlike my wheel!).

 

Many thanks,

 

Chris

The issue likely is to do with the rear wheel one would suggest as it was fine prior to this.

Does it have a separate wheel sensor /spoke magnet ? If so make sure it isn't damaged or the spoke magnet is missing or out of alignment.

Was the motor damaged or in contact with the ground ?

  • Author

Hi [mention=9614]Nealh[/mention], thanks for the suggestions but I don't have wheel sensor /spoke magnet and I'm reasonably sure that the motor didn't hit the ground. The problem occurs as soon as you turn on the system at the handlebar control - one flashing LED which the manual tells me is a battery fault.

Last night I reconnected my old Sunstar battery which works I'm sure (has a limited range), exactly the same fault reported.

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...
Background Picker
Customize Layout

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.