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Until Jon h has clarified the full charge voltage we won't know, he mentioned 39v but it isn't clear whether this is a discharged or charged voltage.

With disc rotors, one has no choice but to start on the DS and line up the rotor/caliper first and space accordingly so not to create issues. The NDS is then what it is and may or may not need spacing or stretching a little.

The only thing possible I can think of is the magnet has been put in wrongly as they have a north & south pole, try prying it out and reversing the face. Alternately one can use another small magnet to see the reaction compared to the others and see if it attracts or pushes it away.

Back to the vendor then.

A display likely no, one would probably have to replace the controller and buy a paired lcd. The app is likely a function of the battery BMS but can be 100% sure.

The issue is a likely a battery one as the bike works, controllers either work or they don't. The fact the display fades indicates a power issue and again it is the battery that supplies the power. You could try and rig up a volt meter so you can read it and see what happens to the voltage...

40.3v fully charged means the battery is out of balance or a cell group is bad, a 36v battery should be no lower then 41.4/41.5v if in good order. Only by opening it and checking the 10 cells group voltages will you know, there is no way other wise of knowing unless a smart BMS is used and a pc...

Try connecting the 9 pin motor cable to controller before you power up then switch on the power, then see if it all works.

Kt36zws is a KT controller, company is Kuenteng, China. KT are commonly available stuff and the best non oem controller system available widely. Your cutting out issue may not be controller but battery related. What is the current rating stated on the controller label ? What is the continuous...

If you want the same performance then it needs to be 22/23a, a nice KT set up will work get a 25a KT controller with Lcd3, add a throttle and make sure you get a PAS sensor & disc, that way you can get some exercise which is good for the body. KT controllers are dual voltage so 36/48v.

Yes XT will work.

Sadly you are not the first to be concerned at the farce that Vekkit appears to be.

Welcome a nice solution. Which drive motor on the boom ? If interested Cyclinguk also have a dedicated Non std HPV sub forum with lots of contributors using bents and tadpoles e and non e .

I suspect the 700wh battery was the clincher massive range. I think some people like to moan, there is never a perfect bike .

You would likely also need a new rear mech but otherwise shouldn't be an issue as you already mentioned the D/O's will need spreading to take the extra stack height of the freewheel.

It would be unwise for David to say where.

If it is still available the best budget buy has to be the Kudos Safari at £700, a fully loaded and kitted out bike though a little heavy with the lifepo4 battery and all the extras. Nexus rear hub gears and a front Bafang pokey hub motor.

Not opened one of these before but looks like you need a torx head screwdriver or drill bit to undo those 6 torx screws in pic one, not sure where the face plate lifts off from but maybe from the spoke flange. Might be worth looking on u- tube to see if that particular model is shown.

I think you should still report to the police then as he did a runner, he hit you as he was riding illegally.

That's good news that spares are on the way, good service and action from them and well worth mentioning and singing their praises. When it arrives show us a pic and we should be able to tell you the type used.