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What an intriguing idea. Doesn't make any sense to me as I never remove the battery from the rack (well maybe once, to take the photos above when I opened up the control box). I gingerly stuck the pins of my multimeter into the two holes of the battery and measured 39.6V (I had charged it only...

This is about as far as I'm confident in taking the bike to pieces, but all the cables appear to be plugged in within the box, as well as the external cables.

Thank you Tony, well remembered and it's been a pleasure to ride until now. If the controller box is what the battery fits into I can open that up and have a look inside. But I don't have the tools to swap the crankshaft over and would have to take both our bikes into a bikeshop some way away to...

My wife's Santana 3 suddently and without any warning cut out the other day on the way to work. The display went dead, not even a backlight, and the motor stopped supplying power. She had to cycle home unassisted. It has been very successful and came with one factory mod - we requested Woosh to...

My Woosh conversion kit suffered a setback today. When I turned on the KD58C display only the backlight came on (ie completely bright white) and no LCD text. Bike battery was on nearly full charge after only a short ride since its last charge. I pressed the + button a couple of times to try...

Hi, wondering why an ebike might feel like it's struggling to go up hills? I have a two year old Santana3, modified (on my request by Woosh) to have a torque sensor. It's been brilliant but for one thing that has become more noticeable recently. It feels like it's dragging when going up hill. I...

Went camping once and mobile phone battery died in the evening. So plugged it into the ciggies lighter charger socket of the car and left key in ignition in the "half on" position so the charger would remain powered. Being a remote location I didn't expect the car would move overnight. It...

Gocycle use a torque sensor and front wheel drive, some of their bikes fold and are lovely to ride but are not cheap. Maybe yoi could ask Woosh if they can swap a torque sensor into their folding bike? I have bought both a kit and a bike from them, each with torque sensor and am very happy with...

Hi, riding along today my fairly new Woosh Santana3 simply cut out. It's only had light use, maybe not more than a few dozen miles as it is very new and all on roads or tarmaced cycle paths. Immediately before it cut out the motor gave an unexpected and loud whirring noise for a few seconds...

If you wonder if you would prefer a cadence sensor to a torque sensor then you probably need a torque sensor. Much more natural feeling - "like having bionic limbs" is how they are often described - whereas a cadence sensor effectively sets you a minimum speed depending on the power setting so...

Hi Tim you would need to speak to Woosh to confirm but I doubt you could run the crankset with more than one chainring. However, if you need a wider range of gears there's nothing to stop you having rear hub gears such as the Shimano Nexus unless you are wedded to derailleurs or hate hub gears...

I have Marathon Plusses. Could someone explain to me what's a puncture?

The problem is, what if you keep your ebike in the toolshed? However secure the brick walls and any rings that might be bolted to them through which a bike could be secured, there could be a powered angle grinder inches away from the bike.....

I'm on my second TS kit from Woosh now. Not that there was anything wrong with the first thugh, quite the reverse. The first one went on my bike and is so brilliant that my wife wanted one for her bike too. I have a front hub, she has a rear hub motor. So much nicer than a cadence sensor we both...

Thanks - I've seen double panniers that are permanently connected to each other but wonder how practical they are? Thinking ease of carrying when off the back. Also do you have to just drape them over the rack or can you secure them so they don't slide off?

Having just got a wonder new new Woosh Santana (more anon) I need recommendations for suitable panniers. Neither my trusty Carradice nor my Alturas will fit as the rack tubes are too thick and the clearance between rack and battery is insufficient. What bag or bags would go over the rear rack...

What about the Santana3 which fits what I'm looking for nicely?

The Rambla is not showing in your online shop - how does one order it or is there a waiting list? Actually I had my eye on the Santana - can that be modified to accomodate your torque sensor or is that a lost cause?

And continuing that theme, on the strength of my conversion my wife is now looking at getting herself an ebike. I can't tell from the Woosh website which models have torque sensors and which have cadence sensors - or whether you can swap them round to whatever the customer wants. Can you advise?

How can it even get warm if you are cycling at 20mph? I thought they cut out at 15.5mph?