Wisper Wayfarer - hard to ride

Dag1

Finding my (electric) wheels
May 1, 2021
7
3
Hi all,

I picked up a Wisper Wayfarer H9 today. I needed to get the bike home as it was just about to start raining so chose not to use the electrics (so the dealer didn't have to spend time explaining things).

Boy was it hard to ride, I'm used to 15 or so miles bike rides with many towing the dog (23Kg) in a trailer, normally I'm not out of breath, but during and after the ride home (around 5 miles of mainly flat roads)) I was absolutely knackered.

Checked the bike over and couldn't see anything wrong. Just been out this time using the electrics and it's the same, obviously you can feel the motor but it seems so difficult to ride, almost as though the brakes are on, which they aren't.

I've parked the bike up until Tuesday when I can speak to the dealer about it.

Is there anyone out there with a Wayfarer who could tell me how easily their bike rides. Thanks very much.
 

Nealh

Esteemed Pedelecer
Aug 7, 2014
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Maybe the battery wasn't charged, any ebike is easy to ride with power.
 
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vfr400

Esteemed Pedelecer
Jun 12, 2011
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I don't understand what you said. Either the wheels spin freely or not, which you can test by lifting the bike up and spinning them by hand. If they spin freely, the bike would be the same as any bike with an additional 10kg load. It can't be harder than towing a 23kg trailer.
 
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Dag1

Finding my (electric) wheels
May 1, 2021
7
3
I didn't use the battery on the way home. I fully charged the battery before I eventually tried it out, on the eco setting, even though you could feel the motor, it was hard to maintain 10 MPH (on the display).

The wheels do spin free and the pedals go around easily. With no power on it is definetly harder to ride than the old bike with trailer (trailer is around 15kg + 23Kg dog). The old bike was a Raleigh Pioneer 3, with a 3 speed SRAM hub, so not exactly the best bike out there.
 

vfr400

Esteemed Pedelecer
Jun 12, 2011
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I didn't use the battery on the way home. I fully charged the battery before I eventually tried it out, on the eco setting, even though you could feel the motor, it was hard to maintain 10 MPH (on the display).

The wheels do spin free and the pedals go around easily. With no power on it is definetly harder to ride than the old bike with trailer (trailer is around 15kg + 23Kg dog). The old bike was a Raleigh Pioneer 3, with a 3 speed SRAM hub, so not exactly the best bike out there.
That's not possible. Forces obey the laws of physics. With the motor switched off, there is nothing attached to the wheels that can slow you down, and you confirmed that they spin freely. You must have been going uphill or into a strong headwind.
 

Dag1

Finding my (electric) wheels
May 1, 2021
7
3
I'm in Lincolnshire, in places it's almost like a billiard table and no real wind on Saturday when I picked the bike up. I'm beginning to think that the tyres have a very high rolling resistance.
 

Steed

Pedelecer
Nov 5, 2016
68
56
Lincolnshire
I'm in Lincolnshire, in places it's almost like a billiard table and no real wind on Saturday when I picked the bike up. I'm beginning to think that the tyres have a very high rolling resistance.
Maybe the nap on the billiard table has been brushed the wrong way!
 
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cyclebuddy

Esteemed Pedelecer
Nov 2, 2016
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Beds & Norfolk
I'm beginning to think that the tyres have a very high rolling resistance.
There once was an e-bike sold as both a hybrid/roadster, and as an alternative choice, an MTB: Same frame, same 60nm centre-drive motor, same brakes... identical in all respects except forks and tyres. Those here on the forum who bought the MTB complained of high resistance and unacceptable drag. Those who bought the roadster complained of nothing.

I bought the roadster version. 1000 miles later and still no complaints at all.

I did later swap the tyres from CST with a narrow fast rolling centre tread to Schwalbe Marathon Plus - heck, you really do notice the drag then. So yes, I'd agree, tyre resistance is a major factor in perceived resistance/drag.
 

Wisper Bikes

Trade Member
Apr 11, 2007
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Sevenoaks Kent
Hi Dag, thanks for choosing a Wisper Wayfarer. I don't understand why didn't you turn the power on, ebikes in general work perfectly in the rain and ours certainly do? The Wayfarer will be hard to ride without power, it's a heavy electric bike. I am impressed you rode it that far without power.

I am sure that the tyres will have been a part of the issue especially if they were not fully inflated. They are huge tyres, developed to soak up the bumps on the road and are chosen specifically for use with the motor.

Please let me know how you get on when you turn the power on?

All the best, David
 

Dag1

Finding my (electric) wheels
May 1, 2021
7
3
Thanks for all the replies.

Just been out on the bike and everything is working OK. Maybe there was some wind last Saturday which I hadn't realised, though it could have been the nap or possibly the curvature of the earth. The tyres were pumped up quite hard.

The speed control doesn't work as I expected and that was probably the problem when I first tried the electrics, I had it in ECO where the assistance runs out about 8.8 MPH, I was riding about 10 - 11 MPH, so in effect was getting no assistance.

Now I understand it a bit better, as far as I'm concerned, the bike does everything I wanted. Though it is a bit heavy, as long as there's little wind, it is relatively easy to ride without power. Just did about 6 miles and only turned the power on for the last mile or so as I could see rain coming in the distance.

In case anyone is wondering. For me the idea behind getting an E-Bike was to ride out using no electrics and then use the motor to get me home, doing it that way I should get a decent range.

David, I'm sure that the electrics / bike will be OK in the rain but I prefer not to get things wet if I can help it.

Overall I can now say that I'm made up with the bike.
 
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Nealh

Esteemed Pedelecer
Aug 7, 2014
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That's why in the main we always recommend KT for there current control, you don't get the speed limits like speed control. With current control you get the same speed in all 5 Pas levels, you just use the PAS level for more or less power.
 

vfr400

Esteemed Pedelecer
Jun 12, 2011
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Basildon
That's why in the main we always recommend KT for there current control, you don't get the speed limits like speed control. With current control you get the same speed in all 5 Pas levels, you just use the PAS level for more or less power.
I was thinking the same. The current control in a KT controller allows you to select level 1, which gives a constamt power just enough to overcome the weight of an ebike and a little more, regardless of speed. Riding my ebike on level 1 takes more or less the same effort to ride my non-electric road bike at similar speeds.

There are other controllers that use current control. I can't understand why it's not more widely used, as nearly everybody that tries it prefers it.
 

Tim@Wisper

Trade Member
May 6, 2021
20
5
Thanks for all the replies.

Just been out on the bike and everything is working OK. Maybe there was some wind last Saturday which I hadn't realised, though it could have been the nap or possibly the curvature of the earth. The tyres were pumped up quite hard.

The speed control doesn't work as I expected and that was probably the problem when I first tried the electrics, I had it in ECO where the assistance runs out about 8.8 MPH, I was riding about 10 - 11 MPH, so in effect was getting no assistance.

Now I understand it a bit better, as far as I'm concerned, the bike does everything I wanted. Though it is a bit heavy, as long as there's little wind, it is relatively easy to ride without power. Just did about 6 miles and only turned the power on for the last mile or so as I could see rain coming in the distance.

In case anyone is wondering. For me the idea behind getting an E-Bike was to ride out using no electrics and then use the motor to get me home, doing it that way I should get a decent range.

David, I'm sure that the electrics / bike will be OK in the rain but I prefer not to get things wet if I can help it.

Overall I can now say that I'm made up with the bike.
Great to hear you are enjoying the bike!
 

Dag1

Finding my (electric) wheels
May 1, 2021
7
3
Well thoughts change with experience.

What a horrible and possibly dangerous electric system speed control is. I didn't get a bike for it to dictate to me that I should be riding at a certain speed.

We rode about 14 miles today down mainly quiet single track country roads, she has a Batribike and her speed control works to different speeds to mine, how on earth do you ride together? In the end I switched mine off after an incident with a passing car. I was on the "tour" setting which works to keep you at around 10.6MPH. I stopped to let a car passed (coming towards us) but then needed to pull forward to the left to give him a bit more room. Used the pedals a little bit and it was off, slammed the brakes on but the motor was still at full power for a second or so, good job the bike was not directed towards the car or the ditch that was at the side of the road. In my opinion dangerous and a real safety issue. The only plus point is that I've now got a e-bike with infinite battery range!

As Neath and VFR400 have indicated, e-bikes should all have a torque sensor instead of a speed controller. I'm not 100% certain how a speed controller can be described as "assist" as all as it does it force you to ride at a certain speed unless you want to keep stopping the pedals.

I strongly suggest to anyone considering an electric bike that they try both a speed controller and a torque sensor and consider the enviroment that they will be using the bike before deciding what's right. Don't buy a bike without a test ride regardless of Covid "rules". I'm not sure how people go on with speed controller e-bikes in city traffic, it must be a nightmare!
 

sjpt

Esteemed Pedelecer
Jun 8, 2018
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Winchester
Used the pedals a little bit and it was off, slammed the brakes on but the motor was still at full power for a second or so.
Your brake sensors should have cut off the motor as soon as you touched the brakes (even before the brakes engaged).
 

vfr400

Esteemed Pedelecer
Jun 12, 2011
9,822
3,985
Basildon
As Neath and VFR400 have indicated, e-bikes should all have a torque sensor
You've mistaken what we've said. We differentiate between controllers that use speed control and those that use power control for the pedal assist.

Speed control sets a different target speed for each level of power assist, all with an algorithm that gives full power until your actual speed gets close to the target speed, then it ramps it down. Power control gives a different power for each pedal assist level up to the maximum speed set (normally 15.5 mph). I prefere the latter. Both types of controller normally use speed control for the throttle.

Controllers can use torque sensors in two ways, which are as a yes/no for pedalling or they can use them to tell the controller how hard you are pedalling. The various types of controller then have three options: speed control and power control as above, or they can use torque multiplication, where they give power in relation to how hard you pedal. Some combine all three methods so you get power that depends on bike speed, pedal speed and how hard you pedal.

I'm not in favour of torque multiplying sytems on their own. I prefer a power control pedal assist with a speed contrtol throttle. A torque multiplying system with a speed control throttle would be my next choice, but there aren't many of them around since throttles were banned. I think Neal shares my views on this from what i've read in his posts.

Regarding your problem, some controllers run on more than others. There's a standard which ebikes must comply with to be sold, which is EN15194. The requirement is that the power must stop after you stop pedalling within 2M. It can go up to 5M if the bike is fitted with a brake switch, which cuts the power as soon as you apply the brake. I'd be very surprised if your bike doesn't comply with that standard. If it doesn't, you'd need to talk to the shop that sold it.

Test your brakes to see if either of them cuts the power. If one does, then that's the brake to pull to stop the run-on. Normally, you should use both brakes to stop.
 

Nealh

Esteemed Pedelecer
Aug 7, 2014
19,990
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As Neath and VFR400 have indicated, e-bikes should all have a torque sensor instead of a speed controller. I'm not 100% certain how a speed controller can be described as "assist" as all as it does it force you to ride at a certain speed unless you want to keep stopping the pedals.
be a nightmare!
Not torque sensor as this indicates the PAS drive system . But current control, how the controller delivers the power. The Chinese express this as torque simulation not to be confused with torque sensing.
 

Dag1

Finding my (electric) wheels
May 1, 2021
7
3
It seems as though there was something wrong with my interpretation of the terminology, sorry. I thought there were just two types of control, one of which was speed and the other which was torque (as it sensed how hard you were pushing on the pedals). I think torque is the way to go, I also think that it is wrong to descibe the speed control type as "pedal assist", but that's just my opinion.

I've always used both brakes when slowing down or stopping. I've just checked, there's no connection on the bike between the brakes and the electrics. The motor was still trying to turn and only cut out just before the bike stopped, I could feel the front brake juddering as it was trying to stop the bike. I couldn't say whether or not it stopped within 5 metres as I was panicking at the time, though I suspect it did. Come to think about it a couple of years ago my missus tested a Volt Kensington and prior to the test the dealer warned her of reports of some bikes unexpectedly "taking off" if the pedals were knocked.

Anyway you live and learn. Was out today on the old bike, a much nicer ride, with suprisingly much better brakes.
 

sjpt

Esteemed Pedelecer
Jun 8, 2018
3,642
2,652
Winchester
I've just checked, there's no connection on the bike between the brakes and the electrics. The motor was still trying to turn and only cut out just before the bike stopped, I could feel the front brake juddering as it was trying to stop the bike.
Certainly sounds as if you had an incomplete setup for your electric system speed control ; no brake sensors. (The sensors will be at the lever not at the brakes themselves.) Your complaint above about such a setup is very pertinent; but your conclusion to damn all speed/cadence control systems isn't.

Was it the Wisper Wayfarer H9 that had the problems you described in pose #15? I'm not sure what the control arrangements are on that, but it seems very unlikely Wisper would have one with the unsafe setup you described.