July 22, 201213 yr quite easily...for a start don't believe salesman. buying a bike is a bit like comparing computers, its all about the componants. with a PC you just compare processor/video card/ HD etc.....same applys to bikes I dont know much either, but when this was mentioned I looked at spec and compared with 2 other bikes in same price range. The 2 others had £200 - 250 shocks (neo £45) and £180 + gear sets (neo £40) No need to look further really.... So what happens when you don't know it's all about the components? As I say my experience of bikes is at the £100 end of the market. Anyway the point of my post was to see if any other Neo Cross users had problems with pedals or spokes. I've had no problems so far with the other components. Also a point you haven't mentioned is that I'm happy to pay a premium for the design which IMHO looks fantastic.
July 22, 201213 yr ANY purchase is surely about the balance between quality and price..not salesman BS, that should be ingnored at all costs. I find it odd that people come on here post purchase and not beforehand. You can gather information, opinion and facts on here, which can really help making an informed buying decision I would never buy a bike with such an odd battery....Lets see if you feel the same way when in a few years you need a replacement battery
July 22, 201213 yr ANY purchase is surely about the balance between quality and price..not salesman BS, that should be ingnored at all costs. I find it odd that people come on here post purchase and not beforehand. You can gather information, opinion and facts on here, which can really help making an informed buying decision I would never buy a bike with such an odd battery....Lets see if you feel the same way when in a few years you need a replacement battery Interestingly I did just that and researched the Neo Cross and could see only good reviews. Never even thought to look at the individual components or do further research on specific parts.
July 22, 201213 yr In truth though even cheap wheels perform ok, you've just got one with a poor build of one of its wheels which often happens with machine built wheels, which most are these days. A rebuild by someone who knows how to do that properly will solve that permanently. Then replacing the pedals will fix the other issue, again a far from uncommon problem on modern bikes, and your bike will be as good as the wife's.
July 22, 201213 yr In truth though even cheap wheels perform ok, you've just got one with a poor build of one of its wheels which often happens with machine built wheels, which most are these days. A rebuild by someone who knows how to do that properly will solve that permanently. Then replacing the pedals will fix the other issue, again a far from uncommon problem on modern bikes, and your bike will be as good as the wife's. Thanks, some helpful advice. Is it ok to ride a bike with a broken spoke if the others are all tight?
July 22, 201213 yr Thanks, some helpful advice. Is it ok to ride a bike with a broken spoke if the others are all tight? Yes definitely, especially on wheels with 36 spokes like yours. That gives considerable redundancy and with disc brakes you don't need to worry about any side to side out of true at the rim. You can get it fixed at any time at your leisure.
July 24, 201213 yr DaveS, Sorry to hear you are having a problem with your bike, we are dealing with it and it will be resolved by the end of this week. Rob Montgomery.Thought I would post my experience of the BH E-motion Neo Cross here.... my other half bought a Neo City and I bought the Neo Cross. The design of the bike's are fantastic and seem good quality but I'm afraid I've had a few problems that are frustrating me. Almost immediately (2nd or 3rd ride out) I had a pedal that started to make a loud clunk on each turn, that was speedily sorted by the dealer opening on a bank holiday to switch it over for me. No more problems for a few weeks until I started to notice that there was a noise like something was hitting the spokes, but there was nothing there. Never having heard this before it took me some time and another ride or two to suss out that it was the spokes. When I sussed this (we were out on a ride) and I checked them they were really really loose, so I found the nearest bike dealer to get them tightened. That was fine for another couple of rides, then I noticed that a spoke had broken. It's been back to the dealer this week to get that sorted with a new spoke, the rest tightened and the wheel realigned. Just done a 20 mile ride now, and the pedal has started clunking, the bearings are visibly coming out... and yes you've guessed it a spoke has just broken again! So at the moment I'm really frustrated with the bike and wondering if I've bought a lemon. The other halfs bike has been fine though... maybe I'm just unlucky!
July 24, 201213 yr Sorry to hear you are having a problem with your bike, we are dealing with it and it will be resolved by the end of this week. Rob Montgomery. Thanks Rob, but I'm not sure who you are? My dealer is in Somerset.
July 24, 201213 yr DaveS Dave sorry I work for Maxtrack we are the Distrubutors of the BH Emotion bikes here in the UK and I saw your post so I replied to it. Your dealer will be in touch soon.Thanks Rob, but I'm not sure who you are? My dealer is in Somerset.
July 24, 201213 yr Dave sorry I work for Maxtrack we are the Distrubutors of the BH Emotion bikes here in the UK and I saw your post so I replied to it. Your dealer will be in touch soon. Ok great thanks.
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