I've actually just started re-using over the last few weeks after a winter break, due to me being a fair weather cyclist, rather than any issue with the kit!

 

Seems to be working fine, I'm pleased to say.

 

The only issue I have had, was when the elastic band holding the cadence sensor snapped mid cycle, so it fell off. Soon noticed as the motor stops giving you assistance, but it was as I was crossing a small side road, so could have been a disaster if a car had run over it, or I was crossing a drain!)

(There was a sharp edge on the pedal arm, which was the cause, but I guess it is worth keeping an eye on in general, as every time it needs recharging, which is supposed to be every 80 hours or so, the band gets stretched as you remove it, so they will eventually weaken, particularly as they age)

I'll probably get a velcro strap to wrap around the sensor and pedal arm at some point for extra security, but that's just me being extra cautious.

 

It works brilliantly on a flattish ride, and I can maintain a 16-17 mph ave speed which is pretty much my max based on bike, gears, cadence etc) without too much effort, and allows me to go faster than that without motor assistance, or noticeable engine drag if I want.

It still makes you work to climb a step incline, which is to be expected based on the motor output, but the assistance is still a big help on such climbs!

 

Either way, the assistance is pretty much instant as soon as you turn the pedal, and just feels very natural.

 

I like the fact I still need to pedal and make some effort, which I can adjust based on the assistance level selected as fitness improves. Of coursed if you wanted to climb hills with no effort, you'd want to get a throttle assist model with a bigger motor I suppose

 

I tend not to use the Vekkit app much, as it is based on km and kph, and I'm used to miles and mph here in the UK. A while back Pavel suggested they were going to add mph support to the app, but I've not seen that update yet.

You can happily ride the bike, and adjust the assistance levels with the handlebar remote with the 0/30/70/100% selections that it offers - the app just allows finer adjustment in 10% increments, and it keeps a log of your ride history if you like that sort of thing.

I've actually just started re-using over the last few weeks after a winter break, due to me being a fair weather cyclist, rather than any issue with the kit!

 

Seems to be working fine, I'm pleased to say.

 

The only issue I have had, was when the elastic band holding the cadence sensor snapped mid cycle, so it fell off. Soon noticed as the motor stops giving you assistance, but it was as I was crossing a small side road, so could have been a disaster if a car had run over it, or I was crossing a drain!)

(There was a sharp edge on the pedal arm, which was the cause, but I guess it is worth keeping an eye on in general, as every time it needs recharging, which is supposed to be every 80 hours or so, the band gets stretched as you remove it, so they will eventually weaken, particularly as they age)

I'll probably get a velcro strap to wrap around the sensor and pedal arm at some point for extra security, but that's just me being extra cautious.

 

It works brilliantly on a flattish ride, and I can maintain a 16-17 mph ave speed which is pretty much my max based on bike, gears, cadence etc) without too much effort, and allows me to go faster than that without motor assistance, or noticeable engine drag if I want.

It still makes you work to climb a step incline, which is to be expected based on the motor output, but the assistance is still a big help on such climbs!

 

Either way, the assistance is pretty much instant as soon as you turn the pedal, and just feels very natural.

 

I like the fact I still need to pedal and make some effort, which I can adjust based on the assistance level selected as fitness improves. Of coursed if you wanted to climb hills with no effort, you'd want to get a throttle assist model with a bigger motor I suppose

 

I tend not to use the Vekkit app much, as it is based on km and kph, and I'm used to miles and mph here in the UK. A while back Pavel suggested they were going to add mph support to the app, but I've not seen that update yet.

You can happily ride the bike, and adjust the assistance levels with the handlebar remote with the 0/30/70/100% selections that it offers - the app just allows finer adjustment in 10% increments, and it keeps a log of your ride history if you like that sort of thing.

That's really helpful. Thankyou.

Hello everybody, I am supposed to receive my kit this week, I was wondering if any of you who bought it, received a notification from the courier company before delivery. I have sent many emails to Vekkit but they are not answering, also tried many times the phone number they have in contacts no one responds. Not sure why this silence from them. Any ideas? Thanks for your help

Hi All. I'm Pavel from Vekkit. Yes, there are no reviews yet. It looks like our customers don’t have free time to write reviews. Anyway, you can order the kit, receive it, try and return back if you don't enjoy it. We have spent more than one year to develop our wireless cadence sensor. Yes, it's a really complex task to make the sensor robust against interference but we did it. We don't use BLE like other sensor productions do. We use a proprietary RF protocol. It helps to deliver data from the sensor to the motor controller very fast and securely.

Hello Pavel I have been sending emails to you for weeks now, can you tell me why I am not getting a reply? I wonder if I wanted to cancel the order and nobody answers like this I would be out of time to return they kit?. So do you have a answer for me?

Hello Pavel I have been sending emails to you for weeks now, can you tell me why I am not getting a reply? I wonder if I wanted to cancel the order and nobody answers like this I would be out of time to return they kit?. So do you have a answer for me?

Hello.

 

Please, resend your e-mail if I still haven't replied. Sorry, your profile hasn't a name and I cannot check if I've answered or not. There were problems with the e-mail filter and we have missed many e-mails.

Hello.

 

Please, resend your e-mail if I still haven't replied. Sorry, your profile hasn't a name and I cannot check if I've answered or not. There were problems with the e-mail filter and we have missed many e-mails.

Hello Pavel,

 

yes I am aware you had email problems, no worries I already received an answer thank you

Hello Pavel,

 

yes I am aware you had email problems, no worries I already received an answer thank you

Have you received your kit yet?

I've actually just started re-using over the last few weeks after a winter break, due to me being a fair weather cyclist, rather than any issue with the kit!

 

Seems to be working fine, I'm pleased to say.

 

The only issue I have had, was when the elastic band holding the cadence sensor snapped mid cycle, so it fell off. Soon noticed as the motor stops giving you assistance, but it was as I was crossing a small side road, so could have been a disaster if a car had run over it, or I was crossing a drain!)

(There was a sharp edge on the pedal arm, which was the cause, but I guess it is worth keeping an eye on in general, as every time it needs recharging, which is supposed to be every 80 hours or so, the band gets stretched as you remove it, so they will eventually weaken, particularly as they age)

I'll probably get a velcro strap to wrap around the sensor and pedal arm at some point for extra security, but that's just me being extra cautious.

 

It works brilliantly on a flattish ride, and I can maintain a 16-17 mph ave speed which is pretty much my max based on bike, gears, cadence etc) without too much effort, and allows me to go faster than that without motor assistance, or noticeable engine drag if I want.

It still makes you work to climb a step incline, which is to be expected based on the motor output, but the assistance is still a big help on such climbs!

 

Either way, the assistance is pretty much instant as soon as you turn the pedal, and just feels very natural.

 

I like the fact I still need to pedal and make some effort, which I can adjust based on the assistance level selected as fitness improves. Of coursed if you wanted to climb hills with no effort, you'd want to get a throttle assist model with a bigger motor I suppose

 

I tend not to use the Vekkit app much, as it is based on km and kph, and I'm used to miles and mph here in the UK. A while back Pavel suggested they were going to add mph support to the app, but I've not seen that update yet.

You can happily ride the bike, and adjust the assistance levels with the handlebar remote with the 0/30/70/100% selections that it offers - the app just allows finer adjustment in 10% increments, and it keeps a log of your ride history if you like that sort of thing.

Are things still going well with your Vekkit?

Are things still going well with your Vekkit?

 

Also very intrested in a follow up report!

Hello everybody, I am supposed to receive my kit this week, I was wondering if any of you who bought it, received a notification from the courier company before delivery. I have sent many emails to Vekkit but they are not answering, also tried many times the phone number they have in contacts no one responds. Not sure why this silence from them. Any ideas? Thanks for your help

I am having the same problem, my kit should have been completed on the 16/07/21. I have made attempts to contact them by email and had no response. Have you received your Kit?

I am having the same problem, my kit should have been completed on the 16/07/21. I have made attempts to contact them by email and had no response. Have you received your Kit?

My kit should have shipped on June 8! They have promised twice already that my kit would ship on a specific day and here we are. I have asked Vekkit to refund me the money. I am sure that their kit is great and I wish I had been able to use it but their customer service is non-existent and they keep overpromising and not delivering.

My kit should have shipped on June 8! They have promised twice already that my kit would ship on a specific day and here we are. I have asked Vekkit to refund me the money. I am sure that their kit is great and I wish I had been able to use it but their customer service is non-existent and they keep overpromising and not delivering.

The customer service is shocking, what a shame. it all sounds good on paper. But it seems like no one is receiving kits. this is why we can only find one review on the product, if that is real. I am now thinking of getting a refund as I don't believe I will ever see my kit. it gets very frustrating and annoying when all attempts to contact them is just ignored. I hope Pavel and his Vekkit team are reading this, your business will never succeed if you treat your customers so badly.

Hi all, I had to dispute my payment after two months of delay to shipment with no replies. They only replied to me when the dispute from my bank reached their account, at which point magically the kit was ready and replied that they wouldnt ship unless I cancelled my dispute (once a dispute has been cancelled it cant be raised again, so I would have been screwed if I had done that).

 

I suggested they shipped and I would remove the dispute when the kit arrived, they got back to me saying that my kit had been shipped to another customer (within 3 days).

 

DO NOT buy from Vekkit, at this point I believe this is a scam and not an actual company.

Hi all, I had to dispute my payment after two months of delay to shipment with no replies. They only replied to me when the dispute from my bank reached their account, at which point magically the kit was ready and replied that they wouldnt ship unless I cancelled my dispute (once a dispute has been cancelled it cant be raised again, so I would have been screwed if I had done that).

 

I suggested they shipped and I would remove the dispute when the kit arrived, they got back to me saying that my kit had been shipped to another customer (within 3 days).

 

DO NOT buy from Vekkit, at this point I believe this is a scam and not an actual company.

Wow we are now getting to the truth, this company is driving me mad. They do not reply to any correspondence. You said your kit arrived, can I ask if it lived up to all their hype? Its looking like I will have to contact my bank to deal with this. I should have known better. What a disappointment!!! I could have bought from someone else and enjoyed my purchase instead I'm having to deal with this. Terrible company they need locking up. No wonder they have no reviews. Pavel of Vekkit if that's your real name, disgraceful. This has to be the worse buying experience I have ever had to put up with.

Have you received your kit yet?

YES RECEIVED

YES RECEIVED

And was it worth the wait?

i think there were some delays due to covid it arrived 2 weeks after the date i was told. the kit is amazing took almost no time to mount it and i have been using it since then with no problems. if you want to know anything specific let me know

Wow we are now getting to the truth, this company is driving me mad. They do not reply to any correspondence. You said your kit arrived, can I ask if it lived up to all their hype? Its looking like I will have to contact my bank to deal with this. I should have known better. What a disappointment!!! I could have bought from someone else and enjoyed my purchase instead I'm having to deal with this. Terrible company they need locking up. No wonder they have no reviews. Pavel of Vekkit if that's your real name, disgraceful. This has to be the worse buying experience I have ever had to put up with.

Not sure what happened with you two guys but my experience with the company was ok, I was given all info i needed before buying, all my emails have always been replyed to, the kit is top, a lot better then many other i tried , very quiet and very fast. on lower speed you can cycle all day, i did more then the 60 km advertised for my battery. also today we had a thunderstorm in London and i was basically cycling with water to my knees and the kit perfomed perfectly. Pavel has always been very helpful and nice to me that is all i can say. I am actually thinking of buy a second kit for my grilfriend.

Not sure what happened with you two guys but my experience with the company was ok, I was given all info i needed before buying, all my emails have always been replyed to, the kit is top, a lot better then many other i tried , very quiet and very fast. on lower speed you can cycle all day, i did more then the 60 km advertised for my battery. also today we had a thunderstorm in London and i was basically cycling with water to my knees and the kit perfomed perfectly. Pavel has always been very helpful and nice to me that is all i can say. I am actually thinking of buy a second kit for my grilfriend.

Update, Pavel has made contact and has been very helpful and informative as you said. My kit is on its way and should hopefully arrive this coming week. I'm very excited after reading your comments and can't wait to hit the road. And Pavel if your reading this thank you for staying up so late and working hard to get things sorted.

Not sure what happened with you two guys but my experience with the company was ok, I was given all info i needed before buying, all my emails have always been replyed to, the kit is top, a lot better then many other i tried , very quiet and very fast. on lower speed you can cycle all day, i did more then the 60 km advertised for my battery. also today we had a thunderstorm in London and i was basically cycling with water to my knees and the kit perfomed perfectly. Pavel has always been very helpful and nice to me that is all i can say. I am actually thinking of buy a second kit for my grilfriend.

Mine was ok too, received it in late fall last year, queries were answered fairly quick. Have started re-using the bike again lately and all still good with the exception of the battery which seems to use up quickly. Last week battery was below 40%, I did not bother to plug it in, today it was empty. Loaded battery fully today, went on a 10k ride of which maybe 2k uphill. At the end of the ride, it said it‘s below 50%. That‘s disappointing as I bought the max capacity of battery which was available. Maybe there is a trick to make it last longer? Other than that, I am happy with the product!

Mine was ok too, received it in late fall last year, queries were answered fairly quick. Have started re-using the bike again lately and all still good with the exception of the battery which seems to use up quickly. Last week battery was below 40%, I did not bother to plug it in, today it was empty. Loaded battery fully today, went on a 10k ride of which maybe 2k uphill. At the end of the ride, it said it‘s below 50%. That‘s disappointing as I bought the max capacity of battery which was available. Maybe there is a trick to make it last longer? Other than that, I am happy with the product!

 

 

You can try to keep the battery outside the battery bag when you don't use the kit otherwise microchips drain the battery. New kits have the sleep mode but this increased the price as you can see on our website. If it doesn't help please, contact us - hey[]vekkit.com

Vekkit = fraud ??

They do not reply to any correspondence.

If you send a message on Instagram, it will be blocked.

Sadly you are not the first to be concerned at the farce that Vekkit appears to be.

Vekkit = fraud ??

They do not reply to any correspondence.

If you send a message on Instagram, it will be blocked.

Hi

 

I suffered the same issues as you seem to be having at the moment. But I finally did receive my kit. It took me 15 mins to install and everything works perfectly. My only issue with them at the moment is they owe me £105 and again are not responding to any messages. Its a shame really because the kit itself is very good and looks great on the bike when installed. They really need to look at how they deal with customers. Pavel and your team need to sort yourselves out you have a great product and continuing to mess people about will destroy your business. Your competitors put you to shame on customer service and your product is great. Please sort yourselves out.